Privacy Policy

Updated last 1.04.2025.

Pursuant to Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter: “GDPR”), we hereby inform you that:

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1. PERSONAL DATA CONTROLLER

1.1. The controller of your personal data is Charge Polska sp. z o. o., with its registered office in Przeźmierowo, ul. Rzemieślnicza 1, entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court in Poznań – Nowe Miasto and Wilda in Poznań, 8th Commercial Division of the National Court Register under KRS number: 000391078, NIP: 7811867417, with share capital of PLN 204,950 (hereinafter: “Charge Polska”).

1.2. Any questions regarding the processing and protection of personal data, including those related to this privacy policy, should be directed to the following email address: info@chargeeuropa.com.

2. SCOPE, PURPOSE AND METHOD OF PERSONAL DATA PROCESSING

2.1. Due to the nature of the services provided by Charge Polska, it is not possible to provide them anonymously. The scope of processed personal data includes: full name, email address, phone number, and tax identification number (NIP) and business address (in the case of individuals conducting business activity).

2.2. Your data will be processed for the following purposes:

  • for contact with the Client and to use the CHARGEEUROPA mobile application (hereinafter referred to as the “App”) (Art. 6(1)(b) GDPR);

  • to use the Client's contact details as part of a customer database (Art. 6(1)(f) GDPR);

  • to fulfill legal obligations imposed on the Controller, in particular for the purposes of submitting your personal data in the event of court, administrative, or other governmental proceedings, as well as to meet accounting and tax law obligations (Art. 6(1)(c) GDPR);

  • to send a newsletter to the Client – provided that the Client has given appropriate consent (Art. 6(1)(a) GDPR);

  • to pursue the Controller’s legitimate interests (Art. 6(1)(f) GDPR), particularly for legal protection, including pursuing or defending against claims.

2.3. Providing personal data is voluntary, however, refusal to provide data marked as mandatory in the form will prevent Charge Polska from providing the service or responding to inquiries.

2.4. Your data will be stored for the duration of service provision by Charge Polska, and thereafter, for the period necessary to ensure legal protection, particularly for the statute of limitations of potential claims, or as required by legal obligations imposed on the Controller – whichever period is longer.

2.5. Charge Polska does not transfer personal data outside the European Union.

2.6. Your personal data will not be subject to automated decision-making processes, including profiling.

3. DATA RECIPIENTS

3.1. Charge Polska may entrust the processing of personal data to third parties for the purpose of providing services on your behalf. In such cases, data recipients may include: hosting providers, IT service providers, CRM service providers, email service operators, invoicing system providers, payment operators, accounting firms, and tax and legal advisors.

3.2. Personal data collected by Charge Polska may also be shared with appropriate authorities, if required by law.

3.3. Any entity to which Charge Polska entrusts the processing of personal data under a data processing agreement (hereinafter “Data Processing Agreement”) guarantees an appropriate level of security and confidentiality of personal data processing. A data processor acting on behalf of Charge Polska under such an agreement may process User data through another entity only with Charge Polska’s prior consent.

4. RIGHTS OF THE DATA SUBJECT

4.1. Every User has the right to:
(a) request the deletion of personal data collected about them from both Charge Polska’s systems and from databases of entities cooperating or having cooperated with the Service Provider, either by contacting the Data Controller or by using the appropriate function in the client account;
(b) restrict the processing of their data;
(c) request access to their personal data from Charge Polska, as well as their rectification;
(d) withdraw their consent given to Charge Polska at any time, without affecting the lawfulness of processing carried out based on consent before its withdrawal;
(e) lodge a complaint against Charge Polska with the supervisory authority (President of the Personal Data Protection Office);
(f) request the transfer of their personal data to another controller, where technically feasible;
(g) object to the processing of their personal data if the data is processed based on the Controller’s legitimate interests.

5. SECURITY

5.1. The Controller applies appropriate technical and organizational measures to ensure the protection of processed personal data, tailored to the level of risk and the nature of the protected data. In particular, data is safeguarded against unauthorized access, interception by unauthorized persons, unlawful processing, as well as modification, loss, damage, or destruction. Your data is stored on a secured server, and its protection is also supported by Charge Polska’s internal procedures regarding personal data processing and information security policies.

5.2. Charge Polska has implemented appropriate technical and organizational measures, including pseudonymization, to effectively apply data protection principles, such as data minimization. These measures ensure an adequate level of security during processing, in accordance with GDPR requirements, thereby protecting the rights of data subjects. Charge Polska complies with all necessary technical measures as outlined in Articles 25, 30, 32–34, and 35–39 of the GDPR, ensuring enhanced protection and security of your personal data.

5.3. At the same time, Charge Polska informs you that using the Internet and services provided electronically carries the risk of malicious software (malware) entering your IT system or device, as well as the risk of unauthorized access to data, including personal data, by third parties. To minimize these risks, you should use appropriate technical safeguards, such as up-to-date antivirus software and online identity protection tools. Charge Polska also recommends using professional cybersecurity resources provided by specialized IT entities.

6. FINAL PROVISIONS

6.1. We are committed to continuously improving our services, and therefore, the rules regarding personal data processing may change. You will be informed before any such changes are implemented.

6.2. This Privacy Policy enters into force on 01.04. 2025.